Why you need a CRM system
ROI of successful CRM implementations, have yielded returns ranging from 16% to more than 1000 %.
Big business invests a lot of time, money and resources into developing and implementing solutions that improve their business, they have been doing this for years, and not always with the appropriate levels of success that they should. With structured processes and implementation methodologies that have been developed over time, the success rates have improved significantly.
In an IDC study relating to the ROI (Return on Investment) of successful CRM (Customer Relationship Management) implementations, it was found that companies have yielded returns ranging from 16% to more than 1000 %, with more than half of the companies surveyed yielding returns of between 50% and 500%, with the bulk of the ROI returns identified in productivity gains and business process enhancements.
Benchmark studies further show that CRM applications account for:
Revenue increases of up to 41% per sales person
Decreased sales cycles of over 24%
Lead conversion rate improvements of of 300%
Customer retention improvements of 27%
Decreased sales and marketing costs of 23%
Improved profit margins of over 2%
If your business is running on manual sales processes, or you do not have a CRM solution, then contact us and we can help you move your business forward, with the complete evaluation and implementation of solutions that are easy to use and provide structured, repeatable and scaleable solutions for your business, and give you the opportunity to achieve massive results in your business.
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